Painter.ink

Last Updated: March 2026
Contact: [email protected]

1. Order Issues

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

We will review your case and provide a reasonable solution.

2. Replacement or Refund

Depending on the situation, we may offer:

  • A replacement
  • A partial refund
  • Or a full refund

The final decision is based on order details and available evidence.

3. Required Information

To process your request, please provide:

  • Order number
  • Clear photos of the issue

4. Shipping & Delivery

Delivery times are estimates and may vary due to customs clearance or carrier delays.

Shipping fees are non-refundable once the order has been dispatched.

5. Change of Mind

We do not accept returns or refunds due to:

  • Change of mind
  • Personal preference
  • Incorrect address provided at checkout

6. Lost Packages

If a package is confirmed lost by the carrier, we will provide an appropriate solution.

7. Contact

For assistance, email: [email protected]