Painter.ink
Last Updated: March 2026
Contact: [email protected]
1. Order Issues
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
We will review your case and provide a reasonable solution.
2. Replacement or Refund
Depending on the situation, we may offer:
- A replacement
- A partial refund
- Or a full refund
The final decision is based on order details and available evidence.
3. Required Information
To process your request, please provide:
- Order number
- Clear photos of the issue
4. Shipping & Delivery
Delivery times are estimates and may vary due to customs clearance or carrier delays.
Shipping fees are non-refundable once the order has been dispatched.
5. Change of Mind
We do not accept returns or refunds due to:
- Change of mind
- Personal preference
- Incorrect address provided at checkout
6. Lost Packages
If a package is confirmed lost by the carrier, we will provide an appropriate solution.
7. Contact
For assistance, email: [email protected]